The Ask

The client needed a 24*7 Electronic Data Discovery processing support. The client was also hesitant as it was their first time using an offshore team.

Our Solution

01.

Certified and secured
infrastructure

Our IT team suggested SSL VPN model for remotely accessing client servers with limited IT infrastructure at client’s end
Provided end-to-end encryption of data through a virtual tunnel
Set up a Secure Firewall to avoid unauthorized access to environment

02.

Experienced dedicated team

Set up a dedicated team for the client, with significant experience of Law PreDiscovery
Included client in the team selection process of the team to drive transparency and confidence
Quick adaptability to the new workflow including Nuix, IPRO and Relativity
Ensured seamless 24*7 availability of the team

03.

Dedicated Project Management Support

Weekly, bi-weekly and monthly check-in at operational and leadership levels to discuss team, processes, workflows and automations

Outcomes

5 Days

It took only 5 days for both client and our IT teams to create a secured environment for our team to login

300+ TB

We process more than 300TB of data every year for the client

300%

Throughput ramped up more than 300% in a span of the program; a huge vote of confidence by the client

$2mn

Annual cost savings exceeding USD 2mn for the client

Thank you for the years of great partnership and support. I am grateful for the opportunity for all of us to do such great work together, and for me to have come to know such fine people in the process.

Executive Director, eDiscovery Operations